Terms & Conditions

Last Updated: 31 January 2026

PART 1: INTRODUCTION AND COMPANY INFORMATION

1.1 Company Details

These Master Terms and Conditions ("Terms") govern your access to and use of the website https://www.gbliss.online-web.co.za and your purchase of products from Gracia Services trading as G Bliss ("we," "us," "our," "the Company"). By using our website or purchasing our products, you enter into a binding agreement with us based on these Terms.

• Registered Name: Gracia Services

• Trading As: G Bliss

• Registration Number: 2025/238103/07

• Contact Email: jasoncass79@gmail.com

• Contact Phone: 062 604 1712

• Information Officer: Mr. J Cass -- Appointed in compliance with the Protection of Personal Information Act (POPIA).

1.2 Legal Status and Acknowledgment

You acknowledge that the commercial sale of cannabis products in South Africa is subject to evolving regulations and stringent licensing requirements under the oversight of the South African Health Products Regulatory Authority (SAHPRA) and the Department of Agriculture, Land Reform and Rural Development (DALRRD). While we operate in compliance with all applicable laws for which we are licensed, you agree that you are purchasing products for use at your own discretion and risk, as detailed in Part 7 of these Terms.

PART 2: THE G BLISS CLUB MEMBERSHIP

2.1 Membership Requirement

Access to our website and the ability to purchase products is restricted exclusively to registered members of the G Bliss Club ("the Club"). By registering for membership, you warrant that you will:

• Provide accurate, current, and complete information as prompted by our registration forms.

• Maintain the security of your account credentials, including your password.

• Promptly update any changes to your information, particularly your contact details and delivery address.

• Not share your account credentials with any third party. You are fully responsible for all activities that occur under your account.

2.2 Membership Eligibility

Membership is strictly limited to individuals who:

• Are 18 (EIGHTEEN) years of age or older.

• Are legally competent to enter into binding contracts under South African law.

• Reside in jurisdictions within South Africa where the purchase and possession of our products is legal.

• Provide valid proof of age and identity upon request.

2.3 Membership Account Security

We regard the security of your account as your responsibility. We will not be liable for any loss or damage arising from your failure to comply with this clause. If you suspect any unauthorized use of your account, you must notify us immediately.

2.4 Membership Termination and Suspension

We reserve the right to suspend or terminate any membership at our sole discretion and without notice, particularly where we suspect:

• The member is under the age of 18 years.

• Fraudulent, abusive, or illegal activity.

• A breach of any of these Terms.

• Providing false or misleading information during registration or purchase.

PART 3: AGE VERIFICATION AND COMPLIANCE

3.1 Strict Age Restriction

STRICT AGE RESTRICTION APPLIES: No person under the age of 18 (EIGHTEEN) years may become a member, browse our website, or purchase our products. This is a non-negotiable condition of use.

3.2 Verification Process

By registering and making a purchase, you:

• Confirm, under penalty of perjury, that you are over 18 years of age.

• Consent to age verification checks, which may include requests for copies of your ID document or driver's license.

• Acknowledge that our delivery personnel are authorized and required to request age verification upon delivery.

• Agree that failure to produce valid identification upon delivery constitutes a breach of these Terms and grounds for cancellation of the sale.

3.3 Misrepresentation

Knowingly misrepresenting your age to purchase cannabis products is a serious offense. We reserve the right to report any suspected underage purchasers or those who provide false information to the relevant South African authorities and to pursue legal action, including claims for damages.

PART 4: PRODUCT INFORMATION AND COMPLIANCE

4.1 Products Offered

G Bliss offers various cannabis, cannabidiol (CBD), and industrial hemp products for online sale and delivery only, as permitted by our licenses. Product descriptions, images, and specifications are provided for informational purposes only and do not constitute a guarantee of effect or suitability.

4.2 Compliance with South African Standards

In compliance with the Consumer Protection Act 68 of 2008 (CPA), we confirm that our products are labeled with a trade description as defined in Section 24 of the Act, including information on ingredients, quantity, and country of origin. We endeavor to ensure that all goods supplied are of good quality, in good working order, and free of any defects, as required by Section 55 of the CPA.

4.3 Specific Cannabinoid Compliance

You acknowledge that:

• THC Products: Products containing Tetrahydrocannabinol (THC) are scheduled substances. They are available only on prescription from a medical practitioner and can only be dispensed in accordance with a valid prescription, where legally permitted.

• CBD Products: Products containing Cannabidiol (CBD) comply with the legal thresholds for Schedule 0 (unscheduled) substances, containing no more than 0.0075% CBD and 0.001% THC, or are dispensed in accordance with a prescription for higher concentrations.

• Hemp Products: Any industrial hemp products we sell (e.g., textiles, cosmetics) comply with the THC concentration limits of 0.01% or less for fiber products and 0.001% for seed products, as required by DALRRD, and are not marketed for ingestion.

4.4 No Medical Claims

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any perceived therapeutic benefits are anecdotal and not guaranteed. We make no medical claims regarding our products. You are strongly advised to consult with a healthcare professional before using any cannabis products, especially if you have pre-existing medical conditions or are taking other medication.

4.5 Product Hazards and Warnings

In compliance with Section 58 of the CPA regarding warnings on hazardous products, we provide the following warnings, which are also displayed on our product packaging:

• Cannabis products may impair judgment, coordination, and cognitive function.

• Do not drive or operate machinery under the influence of our products.

• Keep all products out of reach of children and pets. This product is not for use by children.

• Consult a healthcare professional before use if you are pregnant, planning to become pregnant, or nursing.

• This product may be habit-forming. Use responsibly.

PART 5: ORDERING, PAYMENT, AND PRICING

5.1 Order Process

All orders are subject to acceptance and availability. Placing a product in a shopping cart or completing the checkout process does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Suspected underage purchasers.

• Orders that violate these Terms.

• Inability to verify age or identity.

• Product unavailability.

• Errors in product or pricing information.

• Suspected fraudulent activity.

5.2 Order Confirmation

A legally binding agreement between us and you is formed only when we send you an email confirming that your order has been dispatched ("Order Confirmation"). Any prior acknowledgments, including automated responses to order placement, are for informational purposes only.

5.3 Pricing

• All prices are in South African Rand (ZAR) and include Value-Added Tax (VAT) at the prevailing rate, where applicable.

• We take reasonable care to ensure that all prices are correct at the time of publishing. However, if an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling it.

• We are under no obligation to sell a product at an incorrect price, even after an order confirmation has been sent, if the pricing error is obvious and unmistakable.

5.4 Payment

Payment must be received in full before your order is processed. We accept payment via Visa and MasterCard via PayFast. By submitting an order, you authorize us to perform a credit check or verify your payment details with your financial institution.

PART 6: DELIVERY BY THIRD-PARTY COURIERS

6.1 Delivery Only Business Model

G Bliss operates exclusively as an online retailer. We do not maintain a physical store, walk-in premises, or collection point. All sales are strictly for delivery only through third-party courier services.

6.2 Use of Third-Party Couriers

We engage independent courier companies ("Delivery Partners") to deliver all orders. By placing an order, you acknowledge and agree that:

• Your products will be delivered by a third-party courier.

• The courier's own standard terms and conditions may apply to the delivery.

• We are not responsible for the acts or omissions of the Delivery Partner, except as required by law. We will, however, take reasonable steps to assist you in resolving issues with the courier.

6.3 Age Verification at Delivery

Our Delivery Partners are contractually obligated to verify the age of the recipient. All deliveries require the recipient to be 18 years or older and to present a valid form of identification (ID book, smart ID card, or driver's license). If no person over 18 with valid ID is available to accept delivery:

• The courier will not release the package.

• The package will be retained for a second delivery attempt or returned to our facility.

• Additional delivery charges may apply for re-delivery attempts.

6.4 Delivery Time Frames and Liability

Delivery time frames provided at checkout are estimates only and are not guaranteed. To the maximum extent permitted by law, G Bliss shall not be liable for any delay in delivery caused by events outside our reasonable control or the reasonable control of our Delivery Partners (e.g., weather, traffic, labor disputes, customs clearance).

6.5 Passing of Risk

Risk of loss, damage, or deterioration to the products passes to you upon delivery to the address provided, or when the products are accepted by you or your authorized representative. While products are in the possession of the Delivery Partner, they are carried at your risk.

6.6 Failed Deliveries and Incorrect Addresses

If delivery fails due to an incorrect or incomplete address provided by you, or because no one was available to receive the package:

• Original delivery charges are non-refundable.

• You will be responsible for all return-to-sender courier charges and any additional re-delivery charges.

• Refunds will not be issued for orders that cannot be delivered due to address errors or recipient unavailability.

PART 7: DISCLAIMER OF LIABILITY AND ASSUMPTION OF RISK

7.1 Personal Responsibility

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
All products are used at your sole discretion and risk. G Bliss, its directors, employees, affiliates, or agents shall NOT be held responsible for:

• Any adverse reactions, side effects, or health consequences resulting from product use.

• Any interactions with medications, alcohol, or other substances.

• Any accidents, injuries, or damages arising from product use.

• Any decisions made or actions taken while under the influence of our products.

7.2 Limitation of Liability

To the maximum extent permitted by South African law, including the CPA, G Bliss disclaims all liability for any direct, indirect, incidental, special, consequential, or punitive damages arising from or relating to:

• The use or inability to use our products.

• Reliance on any product information provided.

• Errors, omissions, or inaccuracies in product descriptions.

• Loss of income or profits.

• Any delay or failure in performance.

7.3 Indemnification

You agree to indemnify and hold G Bliss, its officers, employees, and agents harmless from any claims, losses, liabilities, damages, expenses, and costs (including reasonable legal fees) arising from:

• Your violation of these Terms.

• Your use of our products.

• Your violation of any rights of a third party.

• Your violation of any applicable laws or regulations, including those pertaining to the possession and use of cannabis products.

PART 8: RETURNS AND REFUNDS

8.1 General Return Philosophy

Due to the nature of cannabis products and strict health and safety regulations, we maintain a limited return policy. Cannabis products, once sold, cannot be resold due to health and safety concerns.

8.2 Defective or Non-Compliant Products

In accordance with Section 55 and 56 of the CPA, you are entitled to a refund or replacement for goods that are defective, unsafe, or not of good quality. If you believe you have received a defective product:

1. Do not use the product.

2. Contact us within 7 (SEVEN) days of delivery.

3. Provide your order number, clear photographs, and a description of the issue.

4. We will investigate and, if the defect is confirmed, offer a replacement or a full refund including delivery costs.

8.3 Non-Returnable Items

We do not accept returns or provide refunds for:

• Change of mind.

• Products that did not meet personal expectations regarding effects, taste, or aroma.

• Products purchased by mistake.

• Opened or used products, except in cases of verified defects as outlined in 8.2.

8.4 Returns Process

All returns require a Return Authorisation (RA) number. Unauthorized returns will be refused.

PART 9: PRIVACY AND DATA PROTECTION (POPIA COMPLIANCE)

9.1 Our Commitment

We are committed to protecting your privacy and handling your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and its latest Regulations.

9.2 Information We Collect

We collect personal information necessary for our services, including:

• Registration Information: Name, date of birth, ID number, contact details, address.

• Age Verification Information: Copies of ID documents (special personal information).

• Transactional Information: Purchase history, delivery instructions, payment confirmations.

• Technical Data: IP address, browsing behavior, device information.

• Communications: Records of your correspondence with us.

9.3 Lawful Processing

We process your information on the following lawful bases:

• Performance of a contract: To fulfill your orders and manage your membership.

• Legal obligation: To comply with age verification and record-keeping laws.

• Legitimate interest: To improve our services, prevent fraud, and ensure network security.

• Consent: For direct marketing communications and the processing of special personal information.

9.4 Direct Marketing

We will only send you direct marketing communications (newsletters, promotions) if you have given us your explicit, written consent. You may opt out of receiving such communications at any time, free of charge, by using the unsubscribe link in any marketing email or by contacting us directly.

9.5 Information Officer

We have appointed an Information Officer to oversee compliance with POPIA. Their contact details are provided in Part 1.

9.6 Data Subject Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.

• Request correction or deletion of your information if it is inaccurate, irrelevant, or excessive.

• Object to the processing of your information for direct marketing purposes.

• Withdraw your consent at any time.

• Lodge a complaint with the Information Regulator.

To exercise these rights, please contact our Information Officer using the details in Part 1. We will respond to your request within a reasonable time, generally within 30 days.

9.7 Security Breaches

In compliance with Section 22 of POPIA, if we have reasonable grounds to believe that your personal information has been accessed or acquired by an unauthorized person, we will notify the Information Regulator and you (the data subject) as soon as reasonably possible.

PART 10: INTELLECTUAL PROPERTY

All content on our website, including but not limited to logos, text, images, graphics, product descriptions, and software, is the property of Gracia Services trading as G Bliss or its content suppliers and is protected by South African and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or prepare derivative works of any such content without our express written permission.

PART 11: GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under these Terms that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of South Africa. This does not affect your right to approach the applicable consumer court or the National Consumer Commission (NCC) in terms of the CPA.

PART 12: CONSUMER PROTECTION ACT RIGHTS

Nothing in these Terms is intended to limit any rights you may have under the Consumer Protection Act 68 of 2008. To the extent that any provision of these Terms conflicts with the CPA, the provisions of the CPA shall prevail. These Terms do not purport to waive or modify your rights as a consumer under the CPA where such rights may not lawfully be waived or modified.

PART 13: GENERAL PROVISIONS

13.1 Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and Delivery Policy (all of which are incorporated herein by reference), constitute the entire agreement between you and G Bliss regarding the use of our website and the purchase of our products.

13.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

13.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by a duly authorized representative of G Bliss.

13.4 Amendments to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on our website with a revised "Last Updated" date. Your continued use of our website and services following any changes constitutes your acceptance of those changes.

PART 14: CONTACT INFORMATION

For all questions, concerns, or formal requests regarding these Terms, your membership, or your personal information, please contact us:

Gracia Services t/a G Bliss

• Attention: Information Officer / Customer Service

• Email: jasoncass79@gmail.com

• Phone: 062 604 1712

• WhatsApp: 062 604 1712

For formal POPIA requests (objections, access requests, correction requests), please specify the type of request and include "POPIA REQUEST" in the subject line. You may use the forms prescribed by the Information Regulator (Form 1 for objections, Form 2 for correction/deletion requests), which we can provide upon request.

RETURN AND REFUND POLICY

Last Updated: 31 January 2026

1. OVERVIEW

This Return and Refund Policy ("Policy") forms part of the Terms and Conditions of Gracia Services trading as G Bliss ("we," "us," "our," "the Company"). This Policy applies to all purchases made by G Bliss Club members through our website [Insert Website URL].

Company Registration Details:

• Registered Name: Gracia Services

• Trading As: G Bliss

• Contact Email: jasoncass79@gmail.com

• Contact Number: 062 604 1712

2. GENERAL RETURN PHILOSOPHY

2.1 Nature of Products

Due to the nature of cannabis products and strict health and safety regulations, we maintain a limited return policy. Cannabis products, once sold, cannot be resold due to:

• Health and safety considerations

• Product integrity and storage concerns

• Regulatory requirements

• Inability to verify handling conditions after delivery

2.2 Consumer Rights Protection

Nothing in this Policy is intended to limit your rights under the Consumer Protection Act 68 of 2008 (CPA). Where any provision of this Policy conflicts with the CPA, the provisions of the CPA shall prevail.

3. DEFECTIVE OR NON-COMPLIANT PRODUCTS

3.1 Your Rights Under the CPA

In accordance with Section 55 of the CPA, you have the right to receive goods that:

• Are reasonably suitable for their intended purpose

• Are of good quality, in good working order, and free of any defects

• Will be useable and durable for a reasonable period of time

• Comply with any applicable standards set under any public regulation

3.2 What Constitutes a Defective Product

You may be eligible for a return, replacement, or refund if you receive products that are:

• Contaminated or unsafe for consumption

• Significantly different from the description on our website

• Past the stated expiration date

• Damaged due to packaging failure during transit

• Incorrect products (different from what you ordered)

3.3 Reporting Defective Products

If you believe you have received a defective product:

1. Do not use the product

2. Contact us within 7 (SEVEN) days of delivery

3. Provide your order number, clear photographs of the product and packaging, and a description of the issue

4. Retain the product and original packaging until instructed otherwise

We will assess your claim and respond within a reasonable timeframe.

4. INCORRECT ORDERS

4.1 Wrong Item Received

If you receive an incorrect product:

• Contact us immediately upon discovery

• Do not open the product packaging if possible

• We will arrange for collection of the incorrect item and dispatch the correct item at no additional cost to you

4.2 Shortages

If your order arrives missing items:

• Report the shortage within 24 hours of delivery

• We will investigate and either dispatch the missing items or issue a refund for the missing products

5. DAMAGED PRODUCTS

5.1 Transit Damage

If products are damaged during delivery:

• Note any visible damage on the delivery receipt before signing

• Take photographs of the damaged packaging and products

• Report the damage to us within 24 hours of delivery

• Retain all packaging for inspection if requested

5.2 Resolution for Damaged Products

For verified transit damage, we will offer you the choice of:

• A full refund including delivery costs

• Replacement of the damaged products (subject to availability)

6. NON-RETURNABLE ITEMS

6.1 No Returns for Change of Mind

In line with industry practice for cannabis products, we do not accept returns or provide refunds for:

• Change of mind

• Products that did not meet personal expectations regarding effects, taste, or aroma

• Products purchased by mistake

• Products that you simply decided you do not want

6.2 Opened or Used Products

We cannot accept returns of opened or used products except in cases of verified defects or contamination. Once a product is opened, we cannot verify its handling, storage, or potential contamination.

6.3 Products Not in Original Condition

Returns will not be accepted for products that are not in their original condition are damaged, or have missing parts not caused by our error.

7. THE RETURNS PROCESS

7.1 Initiating a Return

To initiate any return:

1. Email us at jasoncass79@gmail.com with your:

   • Order number

   • Name and contact details

   • Description of the issue

   • Photographs (where applicable)

2. Our customer service team will respond with instructions

3. Do not return any product without prior authorization

7.2 Return Authorization

All returns require a Return Authorization (RA) number. Returns sent without an RA number may be refused or delayed.

7.3 Packaging for Return

If instructed to return a product:

• Use secure packaging to prevent further damage

• Include all original packaging and contents

• Write your RA number clearly on the outside of the package

• Obtain proof of posting/delivery tracking

8. REFUNDS

8.1 Refund Processing

Approved refunds will be processed using the original payment method within 10 (TEN) business days of approval. Refunds may take additional time to appear in your account depending on your financial institution.

8.2 Refund Amounts

• Defective/Incorrect/Damaged products: Full refund including original delivery costs

• Unfulfilled orders: Full refund if we cannot fulfill your order

• Partial returns: Refund will reflect only the returned items

8.3 No Double Refunds

If a replacement product has already been dispatched, a refund will not be issued for the original product unless the replacement is also defective.

9. REPLACEMENTS

9.1 Replacement Eligibility

Replacement products may be offered instead of refunds for:

• Defective products

• Incorrect items received

• Damaged products

9.2 Replacement Process

• Replacements are subject to product availability

• If the exact product is unavailable, we may offer a similar product of equal value or a refund

• Replacements will be dispatched after we receive the original item (unless we agree otherwise)

9.3 Replacement Delivery

Replacement products will be sent using the same delivery method as the original order. Delivery timelines for replacements may vary.

10. CANCELLATIONS

10.1 Order Cancellation before Dispatch

Orders may be cancelled before dispatch by contacting us immediately. If cancellation is confirmed before dispatch, a full refund will be issued.

10.2 Order Cancellation after Dispatch

Once an order has been dispatched, it cannot be cancelled. Standard return policies apply.

10.3 Cancellation by G Bliss

We reserve the right to cancel any order if:

• Payment is not received or is reversed

• Suspected fraud or unauthorized transaction occurs

• Age verification cannot be confirmed

• The product is unavailable

• Delivery is not possible in your area

In such cases, a full refund will be issued.

11. DELIVERY COSTS FOR RETURNS

11.1 Returns Due to Our Error

If the return is due to our error (wrong item, defective product, damaged goods), we will cover all reasonable return delivery costs .

11.2 Other Returns

For any other returns, you are responsible for the cost of returning the product to us. We recommend using a tracked delivery service as we cannot accept responsibility for items lost during return transit.

12. PRODUCT RECALLS

12.1 Recall Process

In the unlikely event of a product recall, we will follow the Product Safety Guidelines issued by the National Consumer Commission. This may include:

• Public notice of the recall

• Direct communication with affected members

• Instructions for returning or disposing of affected products

• Full refunds or replacements for recalled products

12.2 Safety Notification

If we become aware of any safety issue with products sold, we will notify affected members immediately regardless of whether an official recall is initiated.

13. EXCEPTIONS AND DISCRETION

13.1 Case-by-Case Consideration

While this Policy sets out our standard approach, we may consider exceptional circumstances on a case-by-case basis. Any discretionary decisions do not create ongoing obligations or waive future application of this Policy.

13.2 Fraudulent Returns

We reserve the right to reject returns and refuse service to anyone who attempts fraudulent returns or repeatedly claims false defects.

14. WARRANTY INFORMATION

14.1 No Express Warranties

Except as required by law, we provide no express warranties for our products. Any implied warranties are limited to the minimum period and extent required by the CPA.

14.2 Duration of Claims

Claims regarding product quality must be reported within a reasonable time after discovery, generally within 7 (SEVEN) days of delivery for visible issues and within the product's reasonable lifespan for latent defects.

15. AGE VERIFICATION FOR RETURNS

15.1 Return Handling

Any physical return of products will only be accepted from persons over 18 years of age. Return shipments must be signed for by an adult.

15.2 Refunds to Verified Members

Refunds will only be processed to the original G Bliss Club member who placed the order, not to third parties.

16. GOVERNING LAW

This Return and Refund Policy shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under this Policy shall be subject to the jurisdiction of the South African courts.

17. CONTACT INFORMATION

For all return and refund inquiries:

Gracia Services t/a G Bliss
Email: jasoncass79@gmail.com
Phone: 062 604 1712
Please include: Your order number and a detailed description of the issue

PRIVACY POLICY

Last Updated: 3 January 2026

1. INTRODUCTION

This Privacy Policy explains how Gracia Services trading as G Bliss ("we," "us," "our," "the Company") collects, uses, discloses, and protects your personal information. We are committed to protecting your privacy and handling your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the latest POPIA Regulations amended on 17 April 2025.

Company Registration Details:

• Registered Name: Gracia Services

• Trading As: G Bliss

Registration Number: 2025/238103/07

• Contact Email: jasoncass79@gmail.com

• Contact Number: 062 604 1712

• Information Officer: Mr. J Cass

By accessing our website, registering as a G Bliss Club member, or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

2. DEFINITIONS

Throughout this Privacy Policy, the following terms have the meanings assigned to them under POPIA :

• "Personal Information" -- Any information about an identifiable, living, natural person, or an identifiable existing juristic person (e.g., a company). This includes, but is not limited to, information such as your name, identity number, contact details, age, and purchase history.

• "Special Personal Information" -- Sensitive information about a person, including details about their health, biometric information (such as photographs or voice recordings), criminal behavior, or religious beliefs. We only process such information with your explicit consent or as permitted by law .

• "Responsible Party" -- Gracia Services trading as G Bliss, which determines the purpose and means of processing your personal information (equivalent to a "controller" under other laws).

• "Operator" -- A third-party service provider that processes personal information on our behalf (equivalent to a "processor").

• "Data Subject" -- You, the individual to whom the personal information relates .

• "Child" -- An individual under the age of 18 years.

• "Processing" -- Any operation or activity concerning personal information, including collection, receipt, recording, organization, storage, updating, modification, retrieval, consultation, use, dissemination, merging, linking, blocking, degradation, erasure, or destruction.

3. WHAT PERSONAL INFORMATION WE COLLECT

We may collect and process the following categories of personal information:

3.1 Information You Provide Directly

• Registration Information: When you join the G Bliss Club, we collect your full name, date of birth, ID or passport number, email address, phone number, physical address, and preferred username/password.

• Age Verification Information: Proof of age documentation (e.g., copy of ID) to verify you are over 18 years. This may constitute special personal information.

• Purchase Information: Order details, delivery instructions, and payment information (note that payment processing details are handled by our payment operators).

• Communications: Records of your correspondence with us, including emails, phone calls, WhatsApp messages, and online chat interactions . Telephonic objections or consent may be recorded in compliance with POPIA Regulations.

3.2 Information Collected Automatically

• Technical Data: When you visit our website, we automatically collect your Internet Protocol (IP) address, device type, browser type, operating system, and browsing behavior.

• Usage Information: Pages viewed, time spent on our website, links clicked, and products viewed or searched for.

• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy in Section 14) .

3.3 Information from Third Parties

• Payment Processors: Payment confirmation details (but not full payment card details, which are processed directly by secure payment gateways).

• Delivery Partners: Delivery confirmation and any delivery issues reported.

• Verification Services: Age verification confirmation where applicable.

3.4 Special Personal Information

We may collect the following special personal information only with your explicit consent:

• Biometric Information: Voice recordings if you provide consent telephonically or photographic identification for age verification.

• Health Information: If you voluntarily disclose health conditions or medication use in correspondence (though we do not require this for purchases).

4. HOW WE USE YOUR PERSONAL INFORMATION

We process your personal information for the following purposes, based on lawful grounds under POPIA :

4.1 Contractual Necessity (Performance of Agreement)

• To process your G Bliss Club membership registration

• To verify you are over 18 years of age

• To process and fulfill your orders

• To arrange delivery of products

• To communicate with you about your orders and membership

• To handle returns, refunds, and customer service requests

4.2 Legal Obligation

• To comply with age verification requirements under applicable laws

• To maintain records as required by South African law (e.g., Consumer Protection Act records)

• To report to regulatory authorities if required by law

• To respond to lawful requests from law enforcement or regulators

4.3 Legitimate Interests

• To improve our website, products, and services

• To analyze customer behavior and preferences

• To prevent fraud and enhance security

• To enforce our Terms and Conditions

• To manage our business operations and keep proper records

4.4 Consent

• To send you direct marketing communications (where you have given consent) 

• To process any special personal information (e.g., recordings of calls where consent was obtained)

• To use cookies for non-essential purposes

You have the right to withdraw your consent at any time by contacting us (see Section 13).

5. DIRECT MARKETING

5.1 Marketing Communications

In compliance with the amended POPIA Regulations (April 2025), we only send direct marketing communications (e.g., newsletters, promotions, special offers) to you if:

• You are an existing G Bliss Club member and have not objected to receiving marketing; OR

• You have given us your explicit, written consent to receive marketing communications.

5.2 Obtaining Consent

If we request your consent for direct marketing, we will:

• Use a form substantially similar to Form 4 of the POPIA Regulations

• Specify the products or services to be marketed

• Obtain your consent through expedient channels (email, SMS, WhatsApp, or recorded telephone call)

• Record any telephonic consent and make it available to you on request free of charge

IMPORTANT: An "opt-out" option does not constitute consent. We must obtain your positive, explicit consent before sending unsolicited marketing .

5.3 Opt-Out Right

You may object to the processing of your personal information for direct marketing purposes at any time, free of charge. Every marketing communication we send will include an easy mechanism to opt out (e.g., unsubscribe link or reply STOP). Once you opt out, we will cease sending marketing communications.

6. DISCLOSURE OF PERSONAL INFORMATION

We may share your personal information with the following categories of recipients:

6.1 Operators (Service Providers)

• Payment Processors: To process your payments securely

• Delivery/Courier Services: To deliver your orders (they receive your name, address, and contact details)

• IT Service Providers: Cloud storage, website hosting, email services, and analytics providers

• Customer Support Platforms: Tools we use to manage customer inquiries

We ensure that all Operators are contractually obligated to:

• Process personal information only on our instructions

• Maintain confidentiality and security

• Comply with POPIA and applicable data protection laws

6.2 Legal and Regulatory Disclosures

We may disclose your personal information if required by law or legal process, including:

• To comply with a court order or subpoena

• To respond to lawful requests from the Information Regulator, South African Police Service, or other regulatory authorities

• To protect our rights, property, or safety, or that of our customers or others

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or part of our business, your personal information may be transferred as part of that transaction. We will notify you of any such change and update this Privacy Policy accordingly.

6.4 With Your Consent

We may share your information with third parties for other purposes if we have obtained your explicit consent.

6.5 No Selling of Information

We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.

7. DATA SECURITY

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against:

• Unauthorized access, disclosure, or use

• Accidental loss, destruction, or damage

• Unlawful or unauthorized processing

7.1 Security Measures

Our security measures include:

• Encryption: Secure Socket Layer (SSL) technology for data transmitted through our website

• Access Controls: Restricted access to personal information on a need-to-know basis

• Firewalls and Security Software: To protect our systems from unauthorized access

• Staff Training: Regular training on data protection and confidentiality obligations

• Secure Storage: Personal information stored on secure servers with appropriate safeguards

7.2 Security Breaches

In compliance with Section 22 of POPIA and the amended Regulations, if we have reasonable grounds to believe that your personal information has been accessed or acquired by an unauthorized person, we will:

• Notify the Information Regulator as soon as reasonably possible

• Notify you (the data subject) unless your identity cannot be established

• Provide you with sufficient information to take protective measures

• Take all reasonable steps to contain the breach and prevent further compromise

8. DATA RETENTION

We retain your personal information for no longer than is necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

8.1 Retention Periods

• Active Membership: We retain your information for as long as you remain an active G Bliss Club member.

• Inactive Membership: If your account is inactive 3 years, we may delete your personal information subject to legal retention requirements.

• Transactional Records: Purchase records are retained for [Insert Period, e.g., 5 years] in compliance with tax and consumer protection laws.

• Age Verification Records: Proof of age documentation is retained for a reasonable period to demonstrate compliance with age restriction laws.

8.2 Deletion or Anonymization

Once personal information is no longer required, we will securely delete or destroy it, or anonymize it so that it can no longer be linked to you.

9. YOUR RIGHTS UNDER POPIA

As a data subject, you have the following rights regarding your personal information:

9.1 Right to be informed

You have the right to be informed about the collection and processing of your personal information. This Privacy Policy fulfills that obligation.

9.2 Right to Object to Processing

You may object, free of charge and at any time, to the processing of your personal information:

• For purposes of direct marketing (see Section 5)

• Where processing is based on legitimate interests, public interest, or the legitimate interests of a third party

How to Object: You may submit your objection using a form substantially similar to Form 1 of the POPIA Regulations. Objections can be submitted via:

• Email: jasoncass79@gmail.com

• SMS: 062 604 1712

• WhatsApp: 062 604 1712

• Telephone (we will record the objection and make it available to you on request)

9.3 Right to Request Access

You have the right to request confirmation of whether we hold personal information about you and, if so, to request access to that information.

How to Request Access: You may submit a request using a form substantially similar to the relevant form under the Promotion of Access to Information Act (PAIA) or Form 2 of the POPIA Regulations. We will respond within a reasonable time (generally within 30 days).

9.4 Right to Request Correction or Deletion

You have the right to request that we correct, delete, or destroy your personal information if it is:

• Inaccurate, irrelevant, excessive, out of date, incomplete, or misleading

• Obtained unlawfully

• No longer required for the purpose for which it was collected

How to Request Correction/Deletion: You may submit your request using a form substantially similar to Form 2 of the POPIA Regulations, via the channels listed in Section 9.2. We will notify you of the action taken within 30 days.

9.5 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

9.6 Right to Lodge a Complaint

If you believe your personal information has been interfered with in a way that breaches POPIA, you have the right to lodge a complaint with the Information Regulator.

Information Regulator Contact Details:

• Website: https://inforegulator.org.za/

• Complaints Form: Part I of Form 5 issued by the Information Regulator

• Physical Address: Woodmead North Office Park, 54 Maxwell Dr, Woodmead, Johannesburg, 2191

• Email: enquiries@inforegulator.org.za

You may also submit a complaint to us first, and we will endeavor to resolve the matter.

10. CHILDREN'S PRIVACY

Our website, products, and services are strictly for individuals 18 years and older. We do not knowingly collect personal information from children (persons under 18). If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites (e.g., payment gateways, social media platforms). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. COOKIES AND SIMILAR TECHNOLOGIES

12.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function properly and provide information to the website owner.

12.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function (e.g., to keep items in your shopping cart). These are placed without your consent.

• Functional Cookies: Remember your preferences and choices.

• Performance/Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These require your consent.

• Marketing/Tracking Cookies: Used to deliver relevant advertisements and track marketing effectiveness. These require your consent.

12.3 Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner where you can accept or reject non-essential cookies. You can also manage cookie preferences through your browser settings.

13. PAIA MANUAL

In accordance with Section 51 of the Promotion of Access to Information Act (PAIA), we have prepared a PAIA Manual that outlines the procedures for requesting access to records held by the Company. A copy of our PAIA Manual is available upon request.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational requirements. The updated version will be posted on our website with the "Last Updated" date at the top.

If we make significant changes, we may notify you by email (if we have your email address) or through a notice on our website. Your continued use of our website and services after the effective date of the changes constitutes acceptance of the updated Privacy Policy.

15. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Information Officer:

Information Officer: Mr. J Cass
Email: jasoncass79@gmail.com
Phone: 062 604 1712
WhatsApp: 062 604 1712

When contacting us, please provide sufficient detail to enable us to identify you and the information you are seeking.

For formal requests (objections, access requests, correction requests), please specify the type of request and include "POPIA REQUEST" in the subject line.

FORMAL REQUEST FORMS REFERENCE

In accordance with the POPIA Regulations, you may use the following forms issued by the Information Regulator:

• Form 1: Objection to Processing of Personal Information

• Form 2: Request for Correction or Deletion of Personal Information

• Form 5 (Part I): Complaint to the Information Regulator

These forms are available on the Information Regulator's website (https://inforegulator.org.za/). We can also provide them upon request

Delivery Policy

DELIVERY POLICY

Last Updated: 31 January 2026

1. OVERVIEW AND INTRODUCTION

This Delivery Policy ("Policy") forms part of the Terms and Conditions of Gracia Services trading as G Bliss ("we," "us," "our," "the Company"). This Policy governs the delivery of all products purchased through our website by G Bliss Club members.

Company Registration Details:

• Registered Name: Gracia Services

• Trading As: G Bliss

• Contact Email: jasoncass79@gmail.com

• Contact Number: 062 604 1712

1.1 Delivery Only Business Model

G Bliss operates exclusively as an online retailer. We do not maintain a physical store, walk-in premises, or collection point. All sales are strictly for delivery only through third-party courier services.

1.2 Use of Third-Party Couriers

We engage independent courier companies ("Delivery Partners," "Couriers," or "Third-Party Carriers") to deliver all orders. These Delivery Partners are independent contractors and not employees or agents of G Bliss.

By placing an order, you acknowledge and agree that:

• Your products will be delivered by a third-party courier

• The courier's own terms and conditions may apply to the delivery

• We are not responsible for the acts or omissions of the Delivery Partner, except as required by law

2. DELIVERY AREAS AND ELIGIBILITY

2.1 Delivery Locations

We currently deliver to addresses within South Africa. We do not deliver to:

• Post Office boxes or Poste Restante addresses

• Informal settlements without formal street addresses

• Areas deemed unsafe or inaccessible by our Delivery Partners

2.2 Delivery Area Changes

We reserve the right to modify our delivery areas without prior notice. If you are uncertain whether we deliver to your area, please contact us before placing your order.

2.3 Cross-Border Deliveries

• We currently only deliver within the borders of South Africa.

3. AGE VERIFICATION AT DELIVERY

3.1 Strict Age Restriction

In compliance with our Terms and Conditions and applicable laws, all deliveries require the recipient to be 18 (EIGHTEEN) years or older.

3.2 Verification Process

Upon delivery, the courier is entitled and required to:

• Request valid identification (ID book, smart ID card, or driver's license) from the recipient

• Verify that the recipient appears to be over 18 years of age

• Refuse delivery if age cannot be verified or if the recipient is under 18

3.3 No Age-Verified Recipient Present

If no person over 18 years is available to accept delivery and provide valid identification:

• The courier will not release the package

• The package will be retained for a second delivery attempt or returned to our facility

• Additional delivery charges may apply for re-delivery attempts

4. DELIVERY TIME FRAMES

4.1 Estimated Delivery Times

Delivery time frames are estimates only and not guaranteed. Estimated delivery times are calculated from the time your order is dispatched from our facility (not from the time you place your order):

———————————————————————-- Delivery Area Estimated Time* —————————————- —————————— Main Metropolitan Centres 1-3 business days

Regional Areas 3-7 business days

Remote/Outlying Areas 3-7 business days ———————————————————————--

* Business days exclude Saturdays, Sundays, and South African public holidays.

4.2 Order Processing Time

• Orders placed before (e.g., 12:00 PM / 2:00 PM) on business days are usually processed and dispatched the same day

• Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day

4.3 Factors Affecting Delivery Times

Actual delivery times may vary due to factors beyond our control, including but not limited to:

• Weather conditions and natural disasters

• Traffic congestion

• Strike or labour action

• Customs clearance (for cross-border deliveries)

• Remote location accessibility

• Security situations in certain areas

• Public holidays and peak season volumes (e.g., Black Friday, Christmas)

4.4 No Liability for Delays

To the maximum extent permitted by law, G Bliss shall not be liable for any delay in delivery caused by events outside our reasonable control or the reasonable control of our Delivery Partners. This includes, but is not limited to, the factors listed in clause 4.3 above.

5. THE DELIVERY PROCESS

5.1 Order Confirmation and Dispatch Notification

• Once your order is placed, you will receive an order confirmation email

• When your order is dispatched from our facility, you will receive a dispatch confirmation email containing:

  • Tracking number(s)

  • Link to track your package on the courier's website

  • Estimated delivery date (if available)

5.2 Tracking Your Order

You may track your order using the tracking link provided in your dispatch email. Please note that tracking information is provided by the Delivery Partner, and there may be delays in updating tracking status.

5.3 Delivery Attempts

Our Delivery Partners will generally attempt delivery during business hours (typically between 08:00 and 17:00 on weekdays).

First Delivery Attempt:

• Courier will attempt delivery to the address provided

• A signature from a person over 18 years is required

• If no eligible person is available, the courier may:

  • Leave a notification card with contact details

  • Attempt re-delivery on the next business day

  • Return the package to a local depot for collection

Second and Subsequent Attempts:

• If delivery is unsuccessful after the first attempt, the courier may attempt a second delivery

• Some couriers may charge an additional fee for second delivery attempts

• If delivery continues to be unsuccessful, the package will be returned to our facility

5.4 Collection from Courier Depot

If delivery attempts are unsuccessful, the package may be held at the courier's local depot for collection. In such cases:

• You will be notified of the depot location and collection instructions

• Collection must be made within the courier's specified time frame (usually 3-5 business days)

• Valid ID and proof of age are required for collection

• Failure to collect may result in the package being returned to us or disposed of

6. DELIVERY CHARGES

6.1 Calculation of Delivery Charges

Delivery charges are calculated based on:

• Delivery location (main centre, regional, or remote area)

• Package weight and dimensional (volumetric) weight

• Selected delivery speed (where options are available)

The exact delivery charge will be displayed at checkout before you confirm your order.

6.2 Free Delivery

• Free delivery is available on all orders over R1000.00. This will be automatically applied at checkout.

6.3 Additional Charges

The following may result in additional charges payable by you:

• Re-delivery attempts due to no-one being available to receive the package

• Incorrect or incomplete address provided (resulting in failed delivery and re-delivery)

• Return-to-sender fees if the package is returned to us due to failed delivery

• Weight or size discrepancies where the actual package exceeds the declared dimensions

7. DELIVERY ADDRESS RESPONSIBILITIES

7.1 Accurate Address

You are responsible for providing a complete, accurate, and deliverable delivery address. This includes:

• Street number and name

• Building/complex name and unit number (if applicable)

• Suburb

• City/Town

• Postal code

• Any special delivery instructions (e.g., gate code, security contact)

7.2 Address Changes

Once an order has been placed and payment confirmed, we may not be able to change the delivery address. Please contact us immediately if you need to correct your address. We will attempt to accommodate changes, but cannot guarantee that changes can be made once the order is processed.

7.3 Consequences of Incorrect Address

If delivery fails due to an incorrect or incomplete address provided by you:

• You will be responsible for all additional delivery charges incurred

• You will be responsible for return-to-sender charges if applicable

• Refunds will not be issued for orders that cannot be delivered due to address errors

7.4 Daytime Address Recommendation

We recommend providing a daytime address (work address or address where someone will be available during business hours) to ensure successful delivery.

8. ACCEPTANCE OF DELIVERY

8.1 Signature Requirement

All deliveries require a signature from the recipient (or their authorized representative) as proof of delivery. By signing for the delivery, the recipient acknowledges that:

• The package has been received

• The package appears to be in good condition (external packaging intact)

• The number of packages received matches the delivery documentation

8.2 Inspection Upon Delivery

We strongly recommend that you or your recipient inspect the package immediately upon delivery. If there is visible damage to the outer packaging, you should:

• Note the damage on the delivery receipt before signing

• Take photographs of the damaged packaging

• Refuse acceptance if the damage is severe

8.3 Authorized Representatives

You may authorize another person (e.g., family member, colleague, security guard) to accept delivery on your behalf. However:

• That person must be 18 years or older

• That person's signature will constitute proof of delivery

• You assume all risk once delivery is accepted by your authorized representative

9. RISK AND OWNERSHIP

9.1 Passing of Risk

Risk of loss, damage, or deterioration to the products passes to you upon delivery to the address provided, or when the products are accepted by you or your authorized representative.

9.2 Passing of Ownership

Ownership of the products passes to you once:

• Full payment has been received and cleared; AND

• The products have been delivered to you

9.3 Products in Courier Possession

While products are in the possession of the Delivery Partner, they are carried at your risk. You are encouraged to ensure that adequate insurance cover is in place for high-value orders.

10. LOST, DAMAGED, OR DELAYED PACKAGES

10.1 Damaged Packages

If you receive a package that appears damaged:

1. Note the damage on the delivery receipt before signing

2. Take photographs of the outer packaging and the damaged products

3. Do not dispose of the packaging or products

4. Report the damage to us within [24/48] hours of delivery

We will investigate and, if the damage is confirmed, offer you a choice of:

• Replacement of the damaged products (subject to availability)

• Full refund including delivery costs

10.2 Lost Packages

If your package is lost during transit (tracking shows no movement for an extended period or courier confirms loss):

1. Contact us immediately

2. We will investigate with the Delivery Partner

3. If confirmed lost, we will either:

   • Dispatch a replacement order (subject to availability); or

   • Issue a full refund including delivery costs

Please note: Courier investigation periods may take up to [7-14] business days.

10.3 Delayed Packages

If your package is delayed beyond the estimated delivery time:

• We will assist in tracking the package and liaising with the courier

• We are not liable for any consequential losses resulting from delay, including but not limited to loss of use, disappointment, or financial loss

• Refunds will not be issued for delays alone

10.4 Time Limits for Claims

Any claim for loss or damage must be notified to us within [7] days of the scheduled delivery date or actual delivery date (for damage claims). Claims notified after this period may be declined.

11. RETURNS TO SENDER

11.1 Circumstances for Return

Packages may be returned to us ("Return to Sender" or "RTS") in the following circumstances:

• Failed delivery after multiple attempts

• Refusal by recipient to accept delivery

• Unable to locate address after reasonable efforts

• Recipient failed to collect from depot within the specified time

• Age verification could not be completed

11.2 Return Process

If a package is returned to us:

1. We will notify you via email or SMS

2. You may arrange for re-delivery (additional charges apply) or request a refund (subject to deductions)

3. If we do not hear from you within [14] days, we may dispose of the products in accordance with our Returns Policy

11.3 Charges for Returned Packages

If a package is returned due to circumstances within your control (incorrect address, not available to receive, failure to collect):

• Original delivery charges are non-refundable

• Return-to-sender courier charges will be deducted from any refund

• Re-delivery charges will apply if you request re-shipment

12. PROHIBITED ITEMS FOR COURIER DELIVERY

While we sell cannabis products, our Delivery Partners have their own restrictions on what they will carry. You acknowledge that:

• Our products are packaged in compliance with courier requirements

• All products are declared appropriately to couriers

• You will not attempt to use our delivery service to send prohibited items

13. COURIER TERMS AND CONDITIONS

13.1 Incorporation of Courier Terms

By accepting delivery of your order, you agree to be bound by the standard terms and conditions of our Delivery Partners. These typically include:

• Limitation of courier liability (often limited to R100-R250 per shipment unless additional cover is purchased) 

• Time bars for claims (often 2-7 days from delivery)

• Exclusions for certain types of loss (consequential loss, indirect damages)

13.2 Courier Limitations

Our Delivery Partners are not common or public carriers. They reserve the right to:

• Refuse to accept any goods for carriage at their discretion 

• Select the route and method of transport 

• Use sub-contractors to perform deliveries 

• Inspect packages to ensure compliance with their prohibited items list

13.3 No Liability for Courier Acts

To the maximum extent permitted by law, G Bliss shall not be liable for any acts or omissions of our Delivery Partners, including but not limited to loss, damage, or delay caused by the courier. We will, however, take reasonable steps to assist you in resolving issues with the courier.

14. FORCE MAJEURE

Neither G Bliss nor our Delivery Partners shall be liable for any failure or delay in performance of our obligations under this Policy arising out of or caused, directly or indirectly, by circumstances beyond our reasonable control, including but not limited to:

• Acts of God (flood, earthquake, storm, hurricane, fire)

• War, terrorism, riot, civil commotion

• Labour disputes, strikes, lockouts

• Government actions, regulations, or embargoes

• Power outages, telecommunications failures

• Pandemics, epidemics, or public health emergencies

• Theft, hijacking, or criminal activity

15. CONTACT INFORMATION FOR DELIVERY ISSUES

For all delivery-related inquiries, please contact us:

Gracia Services t/a G Bliss
Email: jasoncass79@gmail.com
Phone: 062 604 1712
WhatsApp: 062 604 1712

When reporting delivery issues, please provide:

• Order number

• Tracking number (if available)

• Description of the issue

• Photographs (for damage claims)

KEY PROVISIONS SUMMARY

———————————————————————-- Section Key Takeaway for Customers ————————- ——————————————— Use of Third-Party We use independent couriers; their terms Couriers apply to delivery

Age Verification Recipient must be 18+ with valid ID; no ID = no delivery

Delivery Times Estimates only, not guaranteed

Delivery Address You are responsible for providing accurate address

Failed Deliveries You may incur additional charges for re-delivery

Risk Risk passes to you upon delivery

Damaged/Lost Packages Report within [7] days; claims subject to courier investigation

Courier Limitations Courier liability may be limited (often R250 or less) ———————————————————————--